About & Contact
What RoomClue is for
The first question in booking a trip is not which hotel — it is which part of the city to base yourself in. Beachfront and downtown, next to the station and three quiet streets back: in the same city these produce different trips. Booking sites list properties; they do not answer the question that comes before that.
RoomClue works on that earlier step. We go country → city → area → property: which area suits which kind of trip first, individual properties second. And every guide says who a place is not right for. Leave that out and it stops being a guide.
The site runs in English and Korean. Neither version is a translation of the other — readers in each language ask different questions, so the emphasis differs.
Bookings do not happen here
There is no booking or payment on this site. Once you know the conditions, you book on Agoda or Trip.com, and if that booking goes through one of our links we receive a commission. It does not change what you pay. See our affiliate disclosure for the detail.
How the guides are put together
- Location, distances, room occupancy, facilities and stay policies come from the data Agoda provides to its partners, cross-checked against the property’s own site where sources disagree.
- The things photos never show — when shade reaches the pool, noise, whether the walk from the station works with luggage — come from guest reviews. We restate the facts in our own words rather than copying text, and we do not collect reviewer identities.
- Property pages and area guides show the date their facts were last verified.
- Every guide published so far is a researched guide. None are written from a firsthand stay. The voice is someone gathering material before a booking, not someone reporting a visit.
Which sources are trusted, in what order, and what happens when something cannot be confirmed is set out in our editorial policy.
Who runs this, and how to reach us
- Operated by — RoomClue (roomclue.com)
- Email — roomclue88@gmail.com
- Threads — @roomclue.travel (English)
If something is wrong
Facilities and policies change often. If you spot an error, tell us — we will verify it, correct it and update the verification date. Telling us which page and which line helps us move faster.
Property owners and managers can use the same address. Corrections are limited to verifiable facts; we do not remove a stated drawback on request.
Booking questions go to the seller you booked with
We cannot help with changes, cancellations, refunds or payment problems. Please contact the customer service of the seller you booked with (Agoda or Trip.com). Our disclaimer sets out where responsibility sits.
Policies
- Editorial policy — how facts get checked
- Affiliate disclosure — how this site earns
- Disclaimer — scope and responsibility
- Terms of use — conditions and copyright
- Privacy policy — what is and is not recorded